Welcome toSoothing Sole Reflexology  website ("the Website"). These terms and conditions govern your use of the Website and the services provided by Soothing Sole Reflexology ("we", "us", or "our"). By accessing or using the Website, you agree to be bound by these terms and conditions.

 

2. Information Collection and Use

 

2.1 Personal Information:

 

When you submit your details on the Website for a callback, we collect personal information such as your name, contact number, and email address. We will only use this information to contact you in response to your inquiry.

 

2.2 GDPR Compliance:

 

We are committed to protecting your privacy and ensuring that your personal information is processed in accordance with the General Data Protection Regulation (GDPR). By submitting your information, you consent to the processing of your data for the purpose of responding to your inquiry.

 

3. Use of Information

 

3.1

Callback Request:

 

The information collected will be used solely for the purpose of providing you with a callback in response to your request. We will not use your information for any other purpose without your explicit consent.

 

3.2

Third-Party Disclosure:

 

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

 

4. Security

 

4.1

Data Security:

 

We implement a variety of security measures to maintain the safety of your personal information. Your information is stored in a secure database accessible only by authorised personnel.

 

4.2

SSL Encryption:

 

The Website uses SSL encryption to protect the transmission of sensitive information submitted through our contact form.

 

5. Your Rights

 

5.1

Access and Rectification:

 

You have the right to access your personal information held by us and to rectify any inaccuracies.

 

5.2

Withdrawal of Consent:

 

You have the right to withdraw your consent to the processing of your data at any time.

 

6. Changes to Terms and Conditions

 

We reserve the right to update or modify these terms and conditions at any time without prior notice. Please review this page periodically to ensure you are aware of any changes.

 

7. Contact Information

 

If you have any questions or concerns about these terms and conditions, please contact us at

info@soothingsolerefeflexologyco.uk

 

By using the Website, you agree to these terms and conditions. If you do not agree, please do not use the Website.

Thank you for choosing Soothing Sole!

 

Collecting and processing Client Data
If you have contacted Soothing Sole Reflexology via the website or social media accounts, I take basic contact details and information via my website to allow me to contact you and handle bookings

​

What information do I hold and what do I do with it?

To give professional reflexology treatments, I will need to ask for and keep information about your health. I will only use this for informing reflexology treatments and any advice I give as a result of your treatment. The information to be held is:

• Your contact details

• Medical history and other health-related information (which I will take from you at first

• consultation)

• Treatment details and related notes (which I will take after each consultation)

Your information will not be shared with anyone else (unless required for legal process) without explaining why it is necessary, and getting your explicit consent.

Please note:
If you don’t agree to Soothing Sole Reflexology keeping records of information about you
and your treatments, or if you don’t allow them to use the information in the way they need
to for treatments, then we may not be able to treat you

Soothing Sole Reflexology has to keep your records of treatment for a certain period (CNHC requirements to retain information for 8 years, HMRC requirements to retain information for 5 years) which may mean that even if you ask us to erase any details about you, I might have to keep these details until after that period has passed

Soothing Sole Reflexology can move their records between computers and IT systems. Your details will be protected and cannot be seen by others without your permission.

​